Shipping policy

We ensure secure, insured shipping on all orders. For your protection, all orders require an adult signature upon delivery.

1. General Shipping Information

Processing Time: In-stock items usually ship within 1–3 business days. Made-to-order or custom jewelry pieces may take 2–4 weeks to process.
Carriers: We ship using trusted carriers to ensure safe delivery.
Shipping Address: For security reasons, we only ship to physical home or business addresses. We do not ship to P.O. Box addresses.
Order Tracking: Once your order ships, you will receive a shipping confirmation email with a tracking number.

Shipping Method: All domestic orders are shipped securely and insured.
Delivery Time: Typically, 5–10 business days depending on location.
Taxes: Applicable GST and local taxes will be calculated and included in your order total.
Special Addresses: For military or restricted areas, additional delivery time may apply.

Customer Responsibility: The recipient is the importer of record and is responsible for all customs duties, import taxes, and brokerage fees.
Payment of Fees: Customs duties, taxes, and other charges are not included in the product price or shipping cost. Your local courier (e.g., FedEx, DHL, UPS) will bill you directly for these fees when the package enters your country.
Policy Disclaimer: Voran Luxury is not responsible for any customs duties or taxes. We recommend consulting your local customs office before placing an order to estimate potential charges.
Delivery Time: International shipping typically takes 10–21 business days, depending on customs and courier service.